Where is talk talk based

The news about the outsourcing company providing TalkTalk with call-centre staff in Preston is rather old news dated February The Indian call centre operation was closed by TalkTalk in August and I heard that verbally confirmed by TalkTalk in the financial briefing in November For calls to Customer Service agents from a mobile, call You'll get a text and you reply with your question and the support team will answer.

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TalkTalk has warned its customers to be on the alert for scammers. One of the whistleblowers shared this screenshot of one of the scripts. The leaked scripts indicate workers were told how to fool victims into believing them. Why the whistleblowers appear credible:. The scripts suggest TalkTalk customers were told that inaction would cause their computers to stop working.

Wipro did not respond to requests for comment. Published 7 December Published 27 January Published 1 February Geoff White. View Map Manchester. Get directions to our Manchester. View Map Gateshead. Get directions to our Gateshead. View Map Milton Keynes. Get directions to our Milton Keynes. Registered in England and Wales with Company No: Skip to content Skip to menu We use cookies on our website.

Terms and Conditions Close cookie notice. For more information please visit Ofcom's website. These estimates are based on the performance of similar premises across the country.

We'll do everything we can to give you a great experience online but the speed you get is likely to be affected by things outside of our control like the distance your home is from the cabinet and the telephone exchange, the specification of your computer and the condition of the wiring in your home. You may also notice a drop in your speeds during peak times in the evening and at weekends when more people are using the internet.

From this estate we have 10, lines that form a dedicated set of panellists that we use for measuring our network performance. The test panel is spread over different broadband technologies and throughout the TalkTalk network covering over telephone exchanges areas. Speedtests use no more than 3 TCP threads and we avoid running tests in the presence of end user background traffic.

We particularly look at the speed results during peak hours pm when our network is at its busiest. We take these speed results into account when quoting estimated broadband speeds for new customers and customers that are re-contracting. There is a monthly billing allowance on all TalkTalk packages. If you go over your allowance you will be barred from making outgoing calls from your TalkTalk landline excluding calls to the emergency services and you will be unable to select on-demand TV services.

You will still need to pay for all charges in excess of your allowance limit. Please check My Account for further details. We may contact you about our product and services. If you do not wish your details to be used for this purpose, please write to us at; The Data Protection Officer, TalkTalk, Soapworks, Colgate Lane, Salford, M5 3TT, stating your full name, address, account number and mobile phone number. You can cancel your Faster Fibre contract within 30 days of your line being connected provided that you cancel by calling You will be charged for the period prior to your cancellation, including any set up or delivery charges.

This does not affect your cooling off period. Offer does not apply to existing customers. We use cookies on our website. By continuing to browse our website, you are agreeing to our cookies.

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